1. How can I be sure to get the product after making advance payment to you?
In this age of internet one can always check the authenticity of the company through various portals. We will be more than happy to assist you with any information or details which you need from our end to satisfy your concerns. We are very transparent in dealing. We mention everything clearly before dealing with the customer to reduce the communication gaps. We need good reliable buyers we has a common vision to grow together. Also we need your references as well to make our vision achievable.
2. Please give some information on Shipping mode and charges?
Normal mode of shipment are –Road, Sea and Air Freight. However we also use Courier, Post, EMS etc. upon requests from customers for sending samples. It is your option to ask for prices inclusive of shipping costs or we can send the goods on “Ex works/ FOB/ CIF”. The shipping charges may vary according to the size of shipment, destination and Mode of dispatch. C.I.F. rates are quoted if you inform us the exact quantity, destination and mode of dispatch preferred by you.
3. How can I get a Quote / Price List / Catalogue?
Please fill the Request for Quotation/ Product enquiry Form or mail us your requirement.
4. How long will it take for you to respond/attend our enquiry?
We are very prompt. We will surprise you with our speed whether it is pre-sales, during sales or post sales. We are available 24×7 in all the chatting & video tools such as Whatsapp, Wechat, Skype, or any other means which are convenient to you. We are available in the number listed on the contact page.
5. Will you Provide Free Samples to us?
We are happy to send you Free Samples provided POST/DHL/ FEDEX Delivery fee/ taxes if any are paid by the buyer.
6. Can I visit your Factory / Premises?
You are most welcome to visit our office and factory premises and we will assist you throughout your visit to know about various processes involved in making finished products.
7. How do you make our business long-term and good relationship?
- We keep good quality and competitive price to ensure our customers benefit ;
- We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.